SMS Communications Terms & Conditions

SQAVY, LLC ("SQAVY," "we," "us," or "our") operates an automated SMS messaging platform that enables small businesses ("Business Clients") to respond to customer phone calls via text message. This page describes how the SQAVY SMS service works, how consent is obtained, and your rights as a recipient of these messages.

When you call a business that uses SQAVY’s automated SMS service and your call is not answered, you will receive an automated SMS reply at the phone number you called from, typically within 30 seconds. This message is sent on behalf of the business you called. By voluntarily placing a call to a business that uses SQAVY’s service, you are initiating contact and consenting to receive an automated SMS response from that business. This consent is disclosed on the business website (where applicable), business signage, marketing materials, voicemail greetings, or printed communications, and on this Terms page. If you do not wish to receive SMS communications, do not place a call to a business using the SQAVY service, or reply STOP to any message received to immediately opt out.

After your initial automated reply, you may receive follow-up messages related to the reason for your call, including service quotes and pricing information, appointment scheduling and confirmations, reminders, emergency service responses, review requests after service completion, voicemail transcriptions, and general customer service follow-ups.